Privacy Policy
Last updated: October 2026
1. Who We Are
MW Installation is the trading name of MW Installation & Inspection Ltd (company number 14109230), an electrical contractor based in East Kilbride, South Lanarkshire. We are the data controller for personal information collected through this website.
Contact: info@mwinstallation.com or call 07493 053049.
2. Information We Collect
We collect information you provide when you contact us through our website enquiry form, phone, or email. This may include your name, email address, phone number, and details about your property or the electrical work you need.
We also collect basic analytics data (pages visited, browser type, approximate location) through Google Analytics and standard web server logs to help us understand how our website is used.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Arrange and confirm installation appointments
- Provide after-installation support
- Send appointment reminders if you have booked through our online form
We do not use your information for marketing without your explicit consent, and we do not sell or pass your information to third parties for marketing purposes.
4. Legal Basis for Processing
We process your information on the basis of legitimate interest (to respond to your enquiry) and, where you book an appointment, to fulfil a contract. Where we require your consent for any processing, we will ask for it separately.
5. How Long We Keep Your Data
We keep enquiry records for up to 12 months. If you become a customer, we keep relevant records for 6 years in line with our business obligations. You can ask us to delete your information at any time if there is no ongoing business reason to retain it.
6. Your Rights
Under UK GDPR, you have the right to access, correct, or delete the personal information we hold about you. You also have the right to object to processing or request that processing be restricted. To exercise any of these rights, contact us at info@mwinstallation.com.
7. Cookies
This website uses functional cookies necessary for the site to work, and Google Analytics cookies to measure how the site is used. We do not use advertising cookies. The embedded Google Maps, review and chat widgets may set their own cookies subject to their respective privacy policies. Our enquiry form is provided by LeadConnector and only loads when you choose to open it; it may set cookies of its own, including a Meta (Facebook) pixel.
8. Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page. Continued use of the website after a change constitutes acceptance of the updated policy.
9. Complaints
If you have a concern about how we handle your personal data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.